Terms and Conditions

1. Introduction

Welcome to Oasis Provisions. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

2. Account Registration and Security

To access certain features of our website, such as placing orders, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify Oasis Provisions immediately of any unauthorized use of your account.

3. Products and Services

Oasis Provisions offers a wide range of fresh produce, pantry staples, local artisan products, and other household essentials. While we strive for accuracy, product descriptions, prices, and availability are subject to change without notice. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Images of products on our website are for illustrative purposes only. The actual products you receive may vary slightly in appearance, packaging, or size.

4. Ordering and Payment

When you place an order with Oasis Provisions, you are making an offer to purchase the product(s) in your order. All orders are subject to acceptance by us. We reserve the right to refuse service to anyone for any reason at any time. We accept various payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Delivery and Collection

We offer both delivery and in-store collection services. Specifics regarding delivery zones, times, and associated fees, as well as collection instructions, will be detailed at the time of your order and on our Delivery Information page (link is for illustration only). We endeavour to meet all specified delivery/collection times but cannot guarantee them due to unforeseen circumstances. Risk of loss and title for items purchased from Oasis Provisions pass to you upon our delivery to the carrier or, if collected, upon pickup by you at our premises.

6. Returns and Refunds

Your satisfaction is important to us. If you are not entirely satisfied with your purchase, please review our Returns Policy (link is for illustration only) found on our website. Generally, perishable goods cannot be returned once delivered, but we will address any issues with quality or damage on a case-by-case basis. Non-perishable items can typically be returned within a specified period, provided they are unused and in their original packaging.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Oasis Provisions or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as generally permitted for personal, non-commercial use.

8. Limitation of Liability

Oasis Provisions and its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us at [email protected] or by postal mail at: