Privacy Policy
At Oasis Provisions, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, and safeguard your information in compliance with data protection regulations.
1. Information We Collect
We may collect personal information such as your name, address, email address, phone number, and payment details when you:
- Register for an account on our website.
- Place an order for products or services.
- Subscribe to our newsletter or marketing communications.
- Participate in surveys, promotions, or contests.
- Contact us directly via email, phone, or in-store.
We also collect non-personal information such as browsing data, IP addresses, and device information to improve our website and services.
2. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders and transactions.
- To communicate with you regarding your orders, account, or inquiries.
- To provide customer support and resolve issues.
- To send you marketing and promotional materials (only with your consent).
- To personalize your shopping experience and recommend products.
- To improve our website, products, and services through analytics and feedback.
- To comply with legal obligations and prevent fraudulent activities.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., payment processors, delivery services). These parties are obligated to keep your information confidential.
- Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:
- Secure Sockets Layer (SSL) technology to encrypt data during transmission.
- Regular malware scanning and security audits.
- Restricted access to personal data for authorized employees only.
- Use of secure payment gateways.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You can request that inaccurate or incomplete data be corrected.
- Erasure: You can request the deletion of your personal data under certain conditions.
- Object: You have the right to object to the processing of your personal data in certain circumstances.
- Restriction: You can request the restriction of processing your personal data.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to:
- Remember and process items in your shopping cart.
- Understand and save your preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some of our services may not function properly.
7. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
8. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
9. Contacting Us
If you have any questions regarding this privacy policy, you may contact us using the information below:
Oasis Provisions72 Sandstone Lane
Ponding End, Norwich, Norfolk, NR4 7TJ
United Kingdom
Phone: +44 1603 496738
Email: [email protected]
Last Updated: October 26, 2023